Conflict Management And Resolution For Teams
Conflict Management and Resolution for Teams
When a group of individuals with varying experiences, thought processes and expectations work together as a team, conflict is inevitable. While many people see conflict as a sign of failure, teams can potentially use conflict as an asset. Understanding conflict dynamics and cultural approaches to conflict management help teams to distill key points vital to a successful and productive resolution of team conflict.
John Dewey (1934, p. 207) once said, "Conflict is the gadfly of thought. It stirs us to observation and memory. It instigates to invention. It shocks us out of sheep like passivity, and sets us at noting and contriving". What did he mean by this statement? The thought of actually being stirred into observation and memory suggests something has to occur to get someone moving. The question has always been what motivates anyone into action?
Types of Team Conflict
Research has shown that there are all sorts of conflict and each......
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