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Research analysis on HSBC

HSBC is the largest and most widely represented international bank in the Middle East. The study shows that the HSBC bank is doing well in the market, in terms of pricing, confidence, and convenience.

The descriptive analysis in this research is involved with tables and pie charts (refer to appendix), which gave the following results:
A questionnaire was designed targeting 25 customers who have account in HSBC Bank.
Upon asking those customers regarding, why they have chosen HSBC as FSF, around 19% said because of having good reputation, 18% said because of stability, and 17% said because of reliability (quality of the products and services).

When customers were asked about the quality of services around 72% were satisfied and 28% were very satisfied with the quality of services which we can conclude that the bank is doing very well in the market. In my opinion this bank believes that customer service is one of the thing that can......

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Approximate Word Count: 2348
Approximate Pages: 10 (250 words per double-spaced page)

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