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In whatever form it takes, aggression, whether physically harmful or solely painful to the ego, is a significant factor of life (Geen, 1991). Recent events have made managers aware that the workplace is not immune to violence and aggression (Denenberg & Braverman, 1999). While sensational events such as shootings immediately come to mind (Grunwald, 1997; "Rampage Brings Death," 1998), the unheralded verbal and passive forms of aggression, such as yelling, bullying, and humiliation can also be extremely damaging (Chappell & DiMartino, 1998; Keashly, 1998). Studies have suggested that violence occurs in 20% of workplaces (Romano, 1994). Yet, according to a study of university employees over a 6-month period, almost twice that many workplaces are the site of more subtle, nonphysical forms of aggression such as verbally harassing behavior or thoughtless, negative acts (Bjorkqvist, Osterman, & Hjelt-Back, 1994).

This study adds to a small but growing stream of research that focuses on......

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Approximate Word Count: 6567
Approximate Pages: 27 (250 words per double-spaced page)

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