Indian Call Centres
Indian government is doing all the best possible to counter such issues, security measures have increased for BPO employees, special instructions are given to the families and women travelling at night. There has been a close monitoring and counselling of the employees. All possible steps are being taken to avoid any unfortunate events.
The Indian call centre labour process is more of a self management issue rather than a global problem. It is vital to mention that India has been able to offer best means to make business process outsourcing a global opportunity. India has many advantages in spatial terms and it has the best infrastructure at the lowest possible expenditure. Indians remain to be loyal, warm and committed to the clients and employees alike.
The political-economic factors mentioned in the report are being observed and watched closely by the Indian government. Special cells and committees have been formed to make sure that all possible steps are taken to ease the......
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