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The importance of managerial strategies and their effectiveness has long been emphasized and discussed by many theorists. Managers of different organizations have been using different approaches in order to reach set goals and objectives. Douglas McGregor, who argues that managers have contrasting views over their employees, has introduced two different assumptions about the nature of human beings. He developed two opposing theories, called Theory X and Theory Y in which he argues that managerial behavior and style on the one hand reflects the manager's attitude towards its employees as well as on the other hand influences the employee's effort in maximizing the work effect (Mullins, 2004, chapter 7). Mary Kay Ash once said "A good manager's success depends on the ability to develop and motivate others" (Mary Kay On People Management, Macdonald & Co., 1984). The case study discussed in this essay will shed a light on Ash's words and will discuss her approach in defining "manager's......

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Approximate Word Count: 2111
Approximate Pages: 9 (250 words per double-spaced page)

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