Total Quality Management
Total Quality Management
What is total quality management (TQM)? TQM is a culture that is common in many successful businesses today. To help clarify the meaning behind this term I will define TQM, describe the impact of globalization on quality, compare and contrast the different TQM styles, and last explain how TQM applies to my career in the Air Force.
Total Quality Management
Total Quality Management is a business management methodology that aligns the activities of all employees in an organization with the common focus of customer satisfaction through continuous improvement in quality of all activities, goods and services (Burrill, 1999). TQM creates a companywide focus on quality, merging the development of quality-oriented corporate culture with intensive use of management and statistical tools that are used for the designing and delivering of quality products to customers. A successful TQM system brings management together with a behavioral and cultural......
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Approximate Word Count: 601
Approximate Pages: 3 (250 words per double-spaced page)
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