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Introduction

1.1 History Of Kaizen

"What the Japanese learned about management after World War
II, they learned from the Americans. And the Americans forgot
Their own lessons."

This was said by Homer M. Sarasohn. He was among the very first who taught Japa-
nese business people how the Americans did it and we believe there is a lot of truth in that statement. Only a few decades ago, the world, Japan included, looked to the U.S. for management models. Now we look to the Japanese. How did this
Reversal of roles comes about?

Kaizen is based on the theories of efficiency developed by W. Edwards Deming between the 1930s and 1940s during World War II. Once the war was over around the 1950s the Japanese picked up the ideas and developed the concept of Kaizen. A man named Taiichi Ohno developed the Toyota Production System through kaizen efforts (continuous improvement of quality, cost and delivery). Many of the ideas behind kaizen came from industrial engineering and Dr.......

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Approximate Word Count: 1628
Approximate Pages: 7 (250 words per double-spaced page)

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