Outsourcing: To Help Or To Hurt? That Is The Question
Have you ever been laid off from a job due to outsourcing? I was laid off from Dell in 2003 when they outsourced all their customer service and order processing operations to India. I know that it hurts us personally to lose that job. But does outsourcing help or hurt our economy and America's national growth? Some experts say, in order for America to keep up with the job market, all impersonal service-sector jobs should be outsourced. Well, if you work in a call center or in a job that is easily done over the internet or by computer, you could be looking for a new job soon. And not a job in the same market you have been working in either.
The general thought about outsourcing was that lower paying, administrative work, such as order processing, transcription services, and payroll tasks, was the market that would gain most by being sent to contractors in India, China, Russia, and the Philippines. Then they added call centers and information technology to the mix. These jobs are......
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