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The Doughnut In Knowledge Management

TRAN Dinh Khoi – AUDENCIA IMM 06-07

KNOWLEDGE MANAGEMENT AS A DOUGHNUT: SHAPING YOUR KNOWLEDGE STRATEGY THROUGH COMMUNITIES OF PRACTICE

1. About the author

Etienne Wenger
Etienne Wenger, a recognized authority on the discipline, is a consultant and researcher, and the co-author of Cultivating communities of practice: a guide to managing knowledge (Harvard Business School Press, 2002) with R. McDermott and W. Snyder.

2. Summary

The utility of knowledge management has been debating for a long time. Knowledge is a strategic asset so it has to be managed like any critical assets of organization. In this article, the author argues that in the term "knowledge management", management is a doughnut with empty centre. Knowledge management, therefore, is primarily the business of those who actually make the dough – the practitioners. Unless you are able to involve practitioners actively in the process, your ability to truly manage knowledge assets is going to remain......


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Approximate Word Count: 1573
Approximate Pages: 7 (250 words per double-spaced page)

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