Cost Benefit Analysis
How do we conduct a cost-benefit analysis to determine return on investment for training programs?
One of the most important aspects of training from an organizational standpoint is determining the costs and benefits that are involved with a training program. Since training should be considered an investment in the organization's human resources, it is expected to have a return which can be measured by productivity and efficiency substantial enough to justify the costs associated with the program as well as producing a visible benefit to the organization. Training directors and managers can select from a number of different methods for determining a training function's return on investment (ROI). One calculation method that can be used is shown below.
1. Calculate training return. The training evaluation should have produced some payoff measure, such as increased sales, the value of higher productivity, the costs savings of less equipment damage, and so on.
2. Figure......
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