Outback Steakhouse Strategies And Beliefs
5. The success of Outback is the result of their "Principles and Beliefs." They believe that if they take care of their people—Outbackers, customers, suppliers, neighbors and partners—then the institution of Outback will take care of itself. The following is a section of their "Principles and Beliefs" section, which defines Outback's commitment to their Outbackers:
" We keep our commitments to Outbackers, guided by our five principles. Our purpose is to prepare Outbackers to exercise good judgment and live our Principles and Beliefs. There are no probationary Outbackers.
Because of our Serious Food, Concentrated Service and No Rules, Outbackers approach our Customers with confidence and a sense of ownership while demonstrating our principles of Hospitality and Quality. They are proud to be Outbackers. Outback's environment requires people to be tough on results, but kind with people.
It is an environment where managers are focused on serving Customers and supporting their......
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