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Abstract
Outsourcing, as a strategic plan to increase profitability and promote international growth, requires skillful intellectual planning and expert relationship building techniques, including the establishment of significant business relationships with all stakeholders. Communication is paramount in retaining talent, maintaining a competitive edge, and creating an environment of trust and loyalty. In addition, systematically and proficiently maneuvering through the decision making process, practicing active listening, and utilizing expert opinions during the developmental phase of outsourcing contracts will generate optimal outcomes, build strong team relationships, and improve career development opportunities for all employees. The following benchmarking study examines the outsourcing processes employed by four companies faced with similar problems and attempts to derive the optimal solution for a company in the planning stages of its outsourcing strategy, Global......

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Approximate Word Count: 2039
Approximate Pages: 9 (250 words per double-spaced page)

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