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Table of Contents
Introduction 1
Author Credentials 2
Tom Peters 2
Robert H. Waterman 3
Rationale 5
Face Validity 5
Target Audience 6
Integration of Existing Knowledge 7
Readability 7
Internal Validity 8
Reliability 8
Distinctiveness 9
Objectivity 9
External Validity 9
Practicality 10

Introduction

We had a great opportunity in the past few weeks for we read a book entitled "in search of excellence – Lessons from America's Best – run Companies" by Tom Peters and Robert H. Waterman JR.

The publication is a survey written by a couple of McKinsey consultants that seek to define the characteristics of successful – excellent, organizations using the McKinsey 7-S framework; Structure, Systems, Style, Staff, Skills, Strategy, and Shared Values. Their findings suggest that eight attributes are common for an excellent organization; bias for action, close to the customer, autonomy and entrepreneurship, productivity through people, hands on, value driven, stick to......

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Approximate Word Count: 2460
Approximate Pages: 10 (250 words per double-spaced page)

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