The Slade Plating Department
CASE-2: The Slade Plating Department
(a) What are the major issues in this case? (e.g., why do you think it was assigned to you?)
The major issue in this case is the dishonesty that was seen among the employees in the Plating dept, which lead to abusing the punch out system for logging in the work hours. It also outlines the working conditions, lower wages, which are present in the company that ultimately lead to the low moral among the employees.
The reason the case has been assigned is to study the group behavior and the common activities that are present in the group and to identify how that affects the productivity and satisfaction.
(b) What group norms are present in the Plating room? How and why have these norms developed?
There are two different behaviors that can be seen in the plating dept. One is a group behavior that is present in Sarto’s group, where all the members were culturally bonded got together after work to have social activities. This is mainly......
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