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Dell & Supply Chain Management
SOM 123 M003 Team 1 – Spring 2004
Jessica Altman - Team Coordinator
Supply Chain Management & Customer Satisfaction
Jason Barton
General Business: Dell
Nick Beauregard
Dell Prospers Due to Effective IT Inclusion
Erica Bromberg
Public Relations & Dell
Trina Byers
Finance & Dell
Steve Caplan
Finance and Dell's Competitive Advantage
Table of Contents
Group Report
Executive Summary 3
Focus of the Proposal 4
Research and Analysis:
Dell's Competitive Advantage 6
Dell's IT Tools 9
Dell's Business Model 14
Dell's IT Infrastructure 18
Our Recommendations 22
Resources 26
INDIVIDUAL ASSIGNMENTS
Jessica Altman - Supply Chain Management & Customer Satisfaction 30
Jason Barton – General Business: Dell 36
Nick Beauregard - Dell Prospers Due to Effective IT Inclusion 39
Erica Bromberg – Public Relations & Dell 44......
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Approximate Word Count: 13896
Approximate Pages: 56 (250 words per double-spaced page)
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