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Technology Impact
As technology continues to change, businesses have to adapt to new and faster ways in which to reach customers in this competitive technology age. There have been many reviews on how different and new technologies affect businesses, but what about the consumer? The following takes a look at how a business introduces a new product to its customers, what value was added because of the new technology, the support plan for the new technology; new partnerships and how the customer experience is enhanced by the technology.
Not all people are comfortable with technology so introducing new technology to customers has to be managed carefully (University of Phoenix, 2001). In the hair salon industry (mainly African American hair salons) it is customary for the client to pay the stylist by cash or check once services are rendered. Since a hair stylist is considered self employed, control and responsibility of payments is left up to the stylist. Although this process works......

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Approximate Word Count: 734
Approximate Pages: 3 (250 words per double-spaced page)

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