Resistance To Change And Resolutions
Organizations are made to change by both internal and external forces. Resistance is inevitable but can be resolved by planning. I will discuss the possible resistances that may occur from the changes in our sales process. This will be a planned process. I will take you through the necessary steps to effectively manage the resistance to the change in the organizations structure and culture. I will then cover in detail the resistance that will most likely happen in our company to this change in our sales process.
Resistance to Change and Resolutions
An organization changes include planned or unplanned, and revolutionary or evolutionary. There will be resistance to all of these. Change in any organization is a three step process. We must 1. Unfreeze the individuals, 2. Implement the changes, 3. Refreeze the organization in the new process.
Individual Resistances
Our staff will demonstrate the most common reason for resistance to change; uncertainty and insecurity. They will......
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