Performance Management In Hospitals: The Role Of Physicians' Motivation
General overview of area:
Worldwide health care systems are facing pressures to reduce costs, be more productive and improve the quality of care (Alves, 2003; D'Aunno et al., 2000). Although relatively recent, management of health care organizations is thus a research area of great interest.
In the last few years, the Portuguese national health system has experienced some significant changes in the way hospitals are managed (Alves, 2003). For example: in the way hospital managers can hire and reward professionals (Antunes, 2001; Batalau, 2003) and in the way hospitals can contract with suppliers (Batalau, 2003). These contribute to a greater interest of this area in the Portuguese case.
The principal aim of this research is to develop a framework that inserted in the management control system of a hospital can help managers to manage performance through the management of physicians' motivation.
Key disciplines: management control, performance management, performance......
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Approximate Word Count: 3413
Approximate Pages: 14 (250 words per double-spaced page)
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