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Identifying Elderly People's Needs

Identifying elderly people's needs
for communication and mobility
Sauli Tiitta
HIIT (Helsinki Institute for Information Technology), Finland
sauli.tiitta@hiit.fi
Keywords
Elderly people; communication; mobility; participatory observation; narratives, user
needs; security and group coherence.
Abstract
The Finnish parliament's future commission has listed challenges in elderly peoples
lives that could be overcome using new technology. The two most important inhibiting
factors affecting the quality of life of elderly people were identified as solitude
and immobility (O Kuusi, 2001). The purpose of this research is to identify everyday
motivational needs concerning communication and mobility of elderly people and
present a categorization that can be exploited when designing information appliances
to overcome these difficulties.
Qualitative user research was used for identifying the phenomena typical in
elderly people lives. Out of all observed phenomena the ones that......


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Approximate Word Count: 1074
Approximate Pages: 5 (250 words per double-spaced page)

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