Total Quality Management Paper
Total Quality Management Paper
Producing a quality product, whether a tangible item or a service, is the goal of all organizations, how this goal is achieved will be the challenge. Quality of the end product has been an obstacle in America for decades. In the post World War II era as production of products in America rose, the quality of those products diminished. At the same time other countries such as Japan were not experiencing the same quality issues.
The secret to successful quality control was in the method of product management the Japanese were using. The Japanese organizations used an approach, which motivated all employees and organizational functions to provide a consistently high quality product. America took some time in developing the same dedication to quality control. The slow response of American businesses was due to the initial excuse making phase, and the inability to clearly define what Total Quality Management (TQM) meant.
Until 1990 there was not a clear......
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Approximate Word Count: 1001
Approximate Pages: 5 (250 words per double-spaced page)
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