Total Quality Management
Total Quality Management
Melody Ann Lovelace
University of Phoenix
Quality Management and Productivity
MGT449
John Opinski
February 4, 2008
Total Quality Management
Total Quality Management is an approach to management that was established or originated in the 1950’s and over the year has become a very popular and essential element to success in the business world. The concept of Total Quality Management references to the culture and attitude of an organization that is in continuous motion of improvement to provide top quality products and services to the customer base that will satisfy customer needs and wants (Padhi, 2008).
The culture and attitude of the organization is very important is respect to all levels of an organization and is what contributes to organizational operations. This means that processes and activities in production get completed correctly the first time and or meeting product standards that are put in place;......
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Approximate Word Count: 1080
Approximate Pages: 5 (250 words per double-spaced page)
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