Saved Papers

Save papers so you can find them more easily!

Join Now

Get instant access to over 100,000 papers.

Join Now!

The Way To Happyness

MEMORANDUM TO: Mrs. Julie Smith - Customer Care Services Manager

FROM: John Doe – Customer Care Services Supervisor

DATE: March 7, 2006

SUBJECT: Integrating Brio (CC Analyzer) and CentreVu Databases

This memorandum presents a description of the current situation, a few proposed alternatives, and my recommendations. The goal is to establish a single standard database management reporting system across both call centers of the CSO (Customer Service Operations) Network & Enterprise Division. CCS (Customer Care Services) currently uses a reporting system called CC Analyzer (a form of BRIO) that was adopted by the department in March of 2004. SSC (System Support Center) currently uses a reporting system called CentreVu Supervisor (a Lucent Enterprise application) that was adopted by both call centers in June of 1998.

The purpose of this memorandum is to analyze the utilization of both reporting system by management, technical department, scheduler, and others that may use......


View the rest of this paper...

Approximate Word Count: 299
Approximate Pages: 2 (250 words per double-spaced page)

Why should you join Frat Files?

  • - It's safe, secure, and private.
  • - Instant access to over 100,000 papers. New papers are added hourly.
  • - Fast and reliable customer support.

Credit Card

PayPal

Bank Account

Similar Essays

  1. The Way To Happyness

    The Way To Happyness MEMORANDUM TO: Mrs. Julie Smith - Customer Care Services Manager FROM: John Doe – Customer Care Services Supervisor DATE: March 7, 2006 SUBJECT: Integrating

  2. Shit

    businessman Gardner (with Smith's son, Christopher, as his kid) aims to think his way out of poverty, adopting the optimism inspired by a Founding Father's noble phrase

  3. Wealth And Happyness

    Wealth And Happyness Catalin Moscaliuc 1 Wealth makes people happy. This is a statement that, for many centuries, people took for granted. And my thought is that the majority of

  4. Essay

    wasn't that I loved her, but it was that i felt so low about myself, that i gained all my happyness threw being with someone i felt was superior to whom i should have been with.

  5. My Oedipus Complex

    they can make friends with one another. Nothing thereof was established like that of the happyness that exist with Larry and his Mother. But instead, Father hopelessly