Paul Chessler, Director, Quality Assurance
CURRENT SITUATION
Six major problems are causing a decrease in the new product quality: Personnel, Marketing, Product Design, Manufacturing, Machine, and Inspection. Lack of quality control practices as well as undefined and unclear standards in production lead to final lack of product quality and high rejection rate.
SHORT-TERM ACTION PLAN
We recommend to firstly tackle the problems that have an immediate impact on production:
Inspection program: analyze the critical inspection points and implement a reporting system. Inspections are required for raw materials quality, machinery functioning, finished goods, and delivery. In particular, implement a regular inspection process of the automated filling machine to avoid last minute maintenance and downtime.
Training program: set up a formal training program to improve skills and effectiveness of employees engaged in materials handling and product assembly.
Production planning: cooperates with Marketing Dept. to......
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Approximate Word Count: 294
Approximate Pages: 2 (250 words per double-spaced page)
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Paul Chessler, Director, Quality Assurance
Paul Chessler, Director, Quality Assurance. CURRENT SITUATION Six major
problems are causing a decrease in the new product quality ...
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