The Slade Company
The clocking problem
Despite apparent success of Slade Company, the manufacturer faces problems in the plating department. The production Manager, Ralph Porter, is concerned about dishonesty among employees, abusing the clocking system for logging in the work hours. The typical workweek in the department is 60 hours, with the first 40 hours paid on a straight time basis while additional hours were paid 50% higher (100% higher for week-end work). Classic days are worked from 7.00 to 7.00 pm. Since the supervisors left around 5.00, an employee could stay late and punch-out for everyone. And this is exactly what is happening within the main company groups. How can this be possible?
The causes
To understand the causes of the problem, we first need to understand the existing culture in the Slade Company, where different groups were formed, characterised by different behaviour patterns. Sarto's group is united, with cultural bounds and common social activities. They share the same......
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