Assessment Of Consumer Satisfaction Of Dhl In China
1.Introduction.
2.Procedures.
3.Findings:
a.Background and Brief Introduction
b.The Service Range
c. The Main Service Items
d. The Service Coverage
e. The Service Costs
f. Competition
g. Questionnaire Results
4.Conclusions.
5.Recommendations.
6.Appendixes:Questionnaire about the consumer satisfaction of services of DHL in China
1.Introduction
As requested, this report is based on an market research on the consumer satisfaction of the services of DHL in China.
This report gives an introduction of its services and reveals the benefits and as well the drawbacks of the services of DHL in China, in the increasing logistics market in China, for DHL in China itself and also the customers.
2.Procedures
All the information in this report are gathered from:
Questionnaire about the consumer satisfaction of services of DHL in China;
Http://www.cn.dhl.com.
Http://www.cpw.com.cn
Http://www.forbes.com/home/commerce
Http://www.us8cn.com......
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Approximate Word Count: 1814
Approximate Pages: 8 (250 words per double-spaced page)
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