Consumer Behavior
Salvatore Rizzo
September 9th, 2007
Consumer Behavior-Calvert
Research Assignment #1
Relevant Definitions
• Complex Decision Making- Decisions made by actively aquiring information about the product. Competing products are evaluated.
• Psychological Set- How the consumer perceives the product based on his or her needs , attitudes, and comparison of that product with competing products.
• Motives- The drive that moves a consumer towards fulfilling his or her needs.
• Benefit Criteria- The factors that a consumer deems important in deciding between competing brands.
• Benefit Segments- Consumers grouped by similar needs from their product.
• Stimuli- Verbal, visual, and physical ques that trigger a consumers response.
• Perception- The forumulated view a consumer has, consisting of his or her exposure to marketing and environmental influences.
• Memory- The information that a consumer remembers and stores that paints an indivudal picture of how they......
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Approximate Word Count: 925
Approximate Pages: 4 (250 words per double-spaced page)
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