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1. Introduction
The famous article “IT doesn’t Matter� by Nicholas G. Carr created a hot debate on the usage of IT to achieve strategic goals in 2004. It quoted several examples like electricity, rail roads to illustrate his point that IT has slowly developed into a commodity rather than strategic resources. Though Carr recognized that there is benefit in having the first mover advantage in implementing a new IT system in the industry, he insisted that this is short lived. His argument is that eventually other competitors will replicate the system and implement it in their organizations, as IT systems are readily off the racks nowadays. This will level the playing field again.
He also pointed out that best practices can be incorporated into the IT systems to assist companies using them to reap even more benefits from implementing the systems. Work processes and flows will then be redesigned to work around the systems to attain efficiency. In this manner, best practices......

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Approximate Word Count: 5736
Approximate Pages: 23 (250 words per double-spaced page)

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