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Operations Management
Introduction
Process has been used in manufacturing for many years for raw materials to be routed through a series of machines to become a finished part. Processes were eventually expanded to involve management to capture all aspects of the flow of goods and materials (Schmenner, 1998). Today operations management (OM) involves looking at organizational processes. Chase et al; (2006), defines operations management as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. Hospitals provide services for the patient through patient care and technology. They are expected to deliver safe patient care, and have policies and procedures to ensure that hospital employees follow evidence based practice to prevent injury and death to a patient. Operations management is an effective way for managers to plan work, control quality, and ensure productivity of hospital employees under their supervision......

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Approximate Word Count: 1345
Approximate Pages: 6 (250 words per double-spaced page)

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