Utc
Business Analysis
Improving Earnings Outlook
Through 2002-2006, UTC has had positive earnings. Over the past 5 years UTC’s revenues, net income, and working capital have all gone up.
To help achieve positive earning every year, UTC uses a process throughout all of their companies called ACE (Achieving Competitive Excellence). ACE has been implemented at UTC for seven years and is really improving their appearance, customer service and sales by employees implanting ACE tools.
Some of the most important ACE tools implemented to help UTC receive such positive earnings every year are:
- 6S (Safety, Sort, Straighten, Shine, Standardize and Sustain) - This tool helps employees improve the workplace organization, efficiency, safety and employee morale.
- Benchmarking- A process of measuring and comparing products, practices, and services against industry leaders.
- DIVE (Define, Investigate, Verify and Ensure) - A customer service problem solving process tool.
-......
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Approximate Word Count: 1726
Approximate Pages: 7 (250 words per double-spaced page)
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