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Problem Solution: Global Communications
Global Communications is, one of many, telecommunications companies that have experienced a decrease in profits but is trying to stay competitive with other global markets. Over the last three years they have lost the support of the shareholders which resulted in a 50% decrease in share value. To reverse this negative outcome, Global Communication’s new chief executive, Katrina Heinz proposed a new two-pronged aggressive approach with a support of a few senior company leaders. The decision accomplished increased profits and introduced new technology, but also blindsided the Technologies Union to create a serious grievance with the union workers. The senior leadership team’s plan included growth with the introduction of new services, and an alliance with a satellite provider to offer video services and anytime internet access. The second part of the plan included cost-cutting measures, which included downsizing local domestic call centers......

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Approximate Word Count: 3520
Approximate Pages: 15 (250 words per double-spaced page)

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