Effective Retail Through Customer Service – The Impact Of Sales Staff In Different Types Of Retail Format
Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format
Sandeepan Majhi
Saurabh Chopra
Somnath Guha Sarkar
Post Graduate Program
In
Fashion Management Studies
(2006-08)
National Institute of Fashion Technology
Bangalore
Acknowledgement
Success is 99% perspiration and 1% aspiration, has been proved that during our study of the project. The one percent aspiration of ours has been brought to life by the guidance and efforts of some special persons. We have a great pleasure in expressing our deepest and sincere gratitude to our guide Mrs. Gulnaz Banu, Professor, National Institute of Fashion Technology, Bangalore for her encouraging ideas, timely suggestions and scholarly supervision in carrying out this work.
We are very much grateful to the costumers and the retailers for providing the necessary information and co-operation during the survey.
We express our thanks......
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Approximate Word Count: 9699
Approximate Pages: 39 (250 words per double-spaced page)
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