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A Drill Sergeant At First

Synopsis
This case explains about the style approach of leadership of Mark Young who transform his unproductive department to most productive department in the Hospital.

Issues
• Painting services were costly and inefficient.
• Reorganization of department needed to be done.

Analysis
Mark as the new head of painting department saw many flaws in the department from his four month analysis. Flaws were inefficiency and costly in painting service. He reorganized his whole department and designed a new schedule to follow which resulted in high efficiency and low cost. Moreover, high efficiency of his subordinates came because of his concern towards them. His once a week meeting with subordinates and having burger with them, keeping close touch with them were the factors to get the things done. Here we can see that he was concern for the results as well as for his employees which shows his own style of leadership. Leader’s behavior is more important than traits.......


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Approximate Word Count: 411
Approximate Pages: 2 (250 words per double-spaced page)

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