Teradyne
The Teradyne Corporation case concludes with the quote “With the best possible processes, but with incapable people, nothing happens. But the opposite is not true. With capable people and lousy processes, a lot can be done.” Top level Teradyne management perceived that the Jaguar Project was “richly staffed” and that adequate resources were dedicated to the project. In most cases, the quality of the people was exceptional and management was dedicated and committed to making the project a success. While there were weaknesses in various processes such as difficult to use process management software tools such as Primavera; the primary source of the project problems was a failure by top management to recognize that the new Jaguar process was effectively an effort to change the corporate culture.
Traditionally, various teams operated with autonomous responsibility and ownership for their projects; reinforced by cultural statements such as telling new recruits “no one would......
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