Easycar Case Analysis
Background
A. The Environment
Economical Environment:
The economical environment is Western Europe’s economy which is considered one of the healthiest economies, since the individual’s GDP in these countries is one of the highest worldwide.
Many factors qualify this environment to be a suitable place for rental car business; since Europe is one of the most strategic hotspots in the business world nevertheless it’s an attraction to many tourists.
The recession period in tourism in general, and rental car industry due to the 9/11 attacks.
Political- Legal:
The 7 days return policy, ruled by the Office of Fair Trading (OFT) which stated that easyCar must grant consumers 7-day cooling-off period from the time of reservation in order to cancel their reservation and receive a full refund.
EasyCar’s policy of posting pictures of consumers whose cars were 15 days or more overdue which led to legal concerns, especially if easyCar posted a wrong picture.
Other:......
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Approximate Word Count: 2162
Approximate Pages: 9 (250 words per double-spaced page)
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