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Documentum

Claude-Marcel Grand-Pierre
Dr Ramdas Chandra
Marketing Management
Documentum Case Study

1. Background.
Documentum was founded by Howard Shao and John Newton in 1990. These two database engineers after hearing about the problems their customers at Ingress were faced when they tried to put several documents from different departments together, decided to create software that would allow the management of unstructured information as documents and hence they created what they called “Enterprise document management”. Currently that term has evolved to what is now called “Enterprise content management”. According to IT Experts: “ECM systems primarily focus on the capture, storage, retrieval, and dissemination of digital files for enterprise use and their life-cycle management”. In order to fully understand what these engineers sought to create we need to take a more in depth look at what is Documentum.
• Documentum, the beginning
Documentum’s first major investor......


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Approximate Word Count: 2050
Approximate Pages: 9 (250 words per double-spaced page)

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