Quality Improvement Implementation
The Army Business Transformation Knowledge Center defines Lean Six Sigma as a methodology for business improvement that will improve customer satisfaction, quality, cost, process speed, and invested capital while maximizing shareholder value (2008). Lean Six Sigma has been used at organizations such as GE Capital, Ford Motor, and Motorola. These organizations are just three of the many companies that use Lean Six Sigma. Lean Six Sigma is a smarter way of doing business. It takes the processes that a company uses and breaks them down to make them more efficient, reduce cycle times, and improve that way transactions are done in order to increase market share.
Lean Six Sigma is a combination of the Lean program and Six Sigma. Six Sigma is a program that recognizes opportunities, eliminates defects as defined by customers, requires data driven decisions, uses a comprehensive set of quality tools, provides cultural infrastructure, recognized that quality is hindered by variation, and......
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