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1-800-GOT-JUNK

Section 1: Short Questions

1. What has Brian Scudamore done to differentiate his junk removal service from other companies in the same business?

The solid waste management industry in North America is highly structured and dominated by a handful of giants such as Waste Management and BFI Canada. Most of the smaller waste management companies specialize in particular types of waste, such as construction debris. Junk removal is a niche market that, until recently, has been dominated by local haulers with a dump truck looking for small commercial and residential jobs. They remove the bulky household rubbish that the larger disposal firms can’t — or won’t — deal with, from construction material and garden refuse to old furniture and appliances. Service was typically unreliable and pricing and quality were inconsistent.

While some companies may have developed small, regional operations consisting of several trucks or locations, no one had developed......

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Approximate Word Count: 2492
Approximate Pages: 10 (250 words per double-spaced page)

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