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Conflict Resolution

Southwest Airlines
Conflict Resolution and Team Dynamics

Southwest Airlines has been in service since 1971, starting their company with flights between Dallas, Houston, and San Antonio. Together Rollin King and Herb Kelleher created Southwest airlines, and believed people should be able to fly at a reasonable rate, on time schedule, and when they want to get there (www.southwest.com).
Southwest airlines have won many awards over their 35+ years in service. One of the awards that Southwest has won the coveted Triple Crown award over 30 times. This award is for the best on time record, best baggage handling and the fewest customer complaints (www.southwest.com). They have been the only airline to consistently profit every year since its inception! Currently Southwest airlines are one of the largest airlines in service. They have over 450 aircrafts, service over 63 cities in the United States and consistently fly over 3,300 flights in a single day (www.southwest.com).......


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Approximate Word Count: 2022
Approximate Pages: 9 (250 words per double-spaced page)

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