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Quality management refers to processes which ensures that all the necessary
activities for planning, developing and implementing a service are efficient,
effective and integrated throughout the whole organization.
Implementing quality management involves the improvement of all of these
activities and their inter relationships with each other.
Continuous improvement is an essential part of quality management and refers
to the way in which organizations can improve their performance and strive to
provide excellent services.
A quality management system helps create strong and sustainable organizations.
It also assists organizations improve services by better allocation of limited
resources, addressing consumer needs and enhancing accountability
and reporting.
With the improvement it will lead to better outcomes for customers, staff, the organization and community.
Sam Walton’s philosophy from the beginning was to offer consumers a wide
selection of goods at......

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Approximate Word Count: 285
Approximate Pages: 2 (250 words per double-spaced page)

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