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Xerox: Value Chain Analysis
Overview
Xerox Corporation (Xerox) values its research and development activity as one of its core competencies and primary profit engines. Xerox specifically states that it views its technology and the development thereof as being a key link in its value chain: “technology-a past, present and future strong suit for Xerox. We routinely invest 6 percent of our revenues in research, development and engineering”(“True” 5). This amount of financial investment in this core competency informs both analysts and stakeholders where the first link in Xerox’s value chain is. The value chain can be described as, “...the sequence of major business activities that add utility (usefulness) to the products or services provided by an organization to its customers” (Hwang 95). With that in mind Xerox can be subdivided into the components that add value to each process comprising the production and delivery of its products and services which are all......

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Approximate Word Count: 988
Approximate Pages: 4 (250 words per double-spaced page)

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