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Fab Sweets

1 ) There are many problems evident in this department but the one that stands out is related to motivation. The employees are not motivated to perform or to help out their colleagues. This problem can best be explained with the Job Characteristics Model developed by J. Richard Hackman and Greg Oldham. This model shows that “there are five core job characteristics that have particularly strong potential to affect worker motivation: skill variety, task identity, task significance, autonomy, and job feedback” (Johns and Saks, 201). Skill variety, which deals with the “opportunity to do a variety of job activities using various skills and talents,” is missing for the workers in the HB department (Ibid, 201). The pay structure is set up to reward skill variety but “people rarely used more than one skill or two of their skills” leading to boredom (Fab Sweets Limited). In the HB department an assembly line mentality is at work, the workers do not see or complete the full......


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Approximate Word Count: 452
Approximate Pages: 2 (250 words per double-spaced page)

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