Is India Still A Prefeered Location In The Kpo Space
Is India still the preferred offshore location in the KPO space?
Introduction
Knowledge Process Outsourcing (KPO) is about getting high-end, value-added work done by resources whose co-location with the end client is not necessary, where the effort is people-intensive, and the end product is arrived at through rigorous methodologies. Because this type of work requires a high level of judgment, subjective analysis and interpretation, the end results can vary from practitioner to practitioner. The nature of knowledge work is sophisticated and off shoring such work will require a significant degree of partnership and collaboration beyond the process standardization and compliance seen in the initial waves of IT outsourcing (ITO) and business process outsourcing (BPO) thus far. In simple terms KPO refers to the outsourcing of high-end complex tasks and processes to specialized service providers. These include valuation research, investment research, patent filing, legal and insurance......
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Approximate Pages: 4 (250 words per double-spaced page)
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Is India Still A Prefeered Location In The Kpo Space
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