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4 C's

ASSIGNMENT

ON

4C’s

(CONVERGENCE, CALL CENTRE, COLLABORATIVE COMPUTING, CONTENT MANAGEMENT)

INSTITUTE OF ENGINEERING & MANAGEMENT

By ………….

Soumik Datta

MBA Final yr Student

Convergence

In the absence of a more specific context, convergence denotes the approach toward a definite value, as time goes on or to a definite point, a common view or opinion, or toward a fixed or equilibrium state. Convergent is the adjectival form, and also a noun meaning an iterative approximation.

Types of convergence:

Technological Convergence:

Technological convergence is the tendency for different technological systems to evolve towards performing similar tasks. Convergence can refer to previously separate technologies such as voice (telephony features), data (productivity applications) and video that now share resources and interact with each other, synergistically creating new efficiencies. Convergence in this instance is defined as the interlinking of......


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Approximate Word Count: 3780
Approximate Pages: 16 (250 words per double-spaced page)

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