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INDIAN INSTITUTE OF PLANNING AND MANAGEMENT
NEW DELHI

THESIS

A STUDY ON SCOPE AND TRENDS IN
E-BANKING
(“Anytime and anywhere banking�)

SUBMITTED TO:

SUMANTA SHARMA

SUBMITTED BY:

Name: AMITA BHUI
Batch: FW /2006-08
Specialization: FINANCE
Phone No: 9891186465
Email Id: amita_bhui@yahoo.co.in

CHAPTER PLAN

CHAPTER 1: INTRODUCTION

• E-banking: Definition
• Origin of e-banking
• Key e-banking characteristics
• Services/Functions in internet banking
• Drivers of change
• How internet banking has changed banking?

CHAPTER 2: STRENGTHS &WEAKNESSES

• Benefits to organizations and private customers
• Customer needs and online banking reviews
• Key issues of concern......

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Approximate Word Count: 24561
Approximate Pages: 99 (250 words per double-spaced page)

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