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Executive Summary

Quality Management is an important element in every organization. The objective of having quality management in an organization is to ensure products and services produced or offered by the organization are in accordance to customers’ needs and requirements.

The purpose of this paper is to review and analyse the quality management for implementation of the Shell Global Corporate Card for Royal Dutch Shell (RDS). The background for the implementation of the Shell Global Corporate Card is for RDS to have a single Travel and Expense (T&E) card which enables the company to monitor the use of the card which is restricted only for business use and subject to controls designed by RDS in line with the global standard and quality requirements.

Introduction

The objective of this paper is to analyse and illustrate the quality management in the implementation of Shell Global Corporate Card, a Travel and Expense (T&E) card available for full-time and......

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Approximate Word Count: 3991
Approximate Pages: 16 (250 words per double-spaced page)

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