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Part A - Theory

There is no doubt that labour is perhaps our most important asset in our organizations, yet this seems to be a sadly neglected resource. High labour turnover, absenteeism, labour unrest, demand for better rates of pay or working conditions and a multitude of legislation has made life somewhat challenging for managers. To gain a competitive edge, the 21st century Operations manager has to try not only to harness the skills, expertise and knowledge of the workforce, but also to develop and improve these attributes.

Write an essay encompassing each of the following:

1. Factors one should consider when designing a job.
2. Ethical and legal issues in the work environment.
3. How ergonomics and work methods impact on a job.
4. The use of labour standards in determining the size of the work force.
5. How incentive schemes can be used to motivate the workforce.

Introduction

Operations management is often presented as a subject whose main......

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Approximate Word Count: 8557
Approximate Pages: 35 (250 words per double-spaced page)

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