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Technology Impact Paper

Technology affects customers on a daily basis. Companies must turn their attention to the people if they plan to succeed in today’s technology-driven economy (O’Connor, and Regan B., 2002). Companies must cater to customers, invest in people, be innovative, and show true compassion for others. This paper will research how Stone Incorporated introduced new products to customers through the use of technology, how the new technology has proven value added, outline support plan for customers who may have questions, and emphasize new partnerships with technology partners and enhanced customer experiences.
Introducing new products to customers through the use of technology
After implementing the System Analysis and Program Development (SAP) system into Stone Incorporated, the customers noticed a remarkable improvement in customer response time. Customers could expect a response within 24 hours of entering an order. Details were available on expected ship......

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Approximate Word Count: 997
Approximate Pages: 4 (250 words per double-spaced page)

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