Saved Papers

Save papers so you can find them more easily!

Join Now

Get instant access to over 100,000 papers.

Join Now!

Help Desks

Help desks must help themselves: With no relief in sight, help desks need to be given the right resources.(Industry Trend or Event)Author/s: Stannie HoltThe internal help desk has a precarious position in today's enterprise. Like Rodney Dangerfield, the help desk staff often gets no respect from its internal customers nor from executives who see them only as a cost center. But other times, like Obi-Wan Kenobi in Star Wars, they're your only hope.Insiders say that even though information technology is essential to productivity these days, minding the help desk is a thankless job whose burden will only increase over the next few years as IT's size and complexity multiplies. But there is a light at the end of the tunnel: Better-designed applications, more effective integration, and more Web interfaces could cut down on the IT clutter and therefore the help desk workload -- but not for years to come."The trend for service centers [or help desks] today is we get more and more stuff to......


View the rest of this paper...

Approximate Word Count: 770
Approximate Pages: 4 (250 words per double-spaced page)

Why should you join Frat Files?

  • - It's safe, secure, and private.
  • - Instant access to over 100,000 papers. New papers are added hourly.
  • - Fast and reliable customer support.

Credit Card

PayPal

Bank Account

Similar Essays

  1. Help Desks

    Help Desks Help desks must help themselves: With no relief in sight, help desks need to be given the right resources.(Industry Trend or Event)Author/s: Stannie HoltThe internal

  2. Help Desk Software Tools

    Desk Software Tools A help desk is a resource that a majority of companies use today. Help desks are designed to provide users with information and assistance for technical

  3. College Student Views Of Unwanted Pregnancy-Content Analysis

    desks and computers are used for their paper work. The people that sit on the other two desks can also help you if the secretary is not available. In my situation one of the

  4. How Can Artificial Intelligence Help Us?

    1. Employee Training 2. Wisdom Simulators 3. Industry applications E. KBS and CBR 1. Help desks 2. Law 3. Paroling inmates IV. Recommendations A. Neural Nets 1. Best for

  5. Observation

    as dictionaries, encyclopedias, the subject guide sections are located for easy use, the help desk and circulation desks, and the most distinctiveness of this level is the soft