Social Work
Title:
The consumer in-home provider satisfaction survey.
Problem Statement:
The practicum agency that I work at is the Allegheny County Area Agency on Aging which is located in downtown Pittsburgh. The purpose of my agency is to help senior citizens over the age of 60, who need services. I work in the PDA waiver (Pennsylvania Department of Aging) section that is made up of eight caseworkers, two typists, and one supervisor.
My department's mission is to provide current information of services and programs available to senior citizens and their families. The overall mission of the agency is to plan, organize, coordinate, convene, programs and funds where possible to the elderly of Allegheny County. The goal of my agency is to satisfy the consumer therefore, my survey will help determine how satisfied consumers are with the services they receive through the PDA Waiver program.
PDA Waiver offers home and community based services to low-income consumers as an alternative......
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Approximate Word Count: 1527
Approximate Pages: 7 (250 words per double-spaced page)
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