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Assertiveness: Skills to Inspire Confidence
INSTRUCTOR OUTLINE

OUTLINE METHOD NOTES
Introductions PSI Class: Large Group Reg Class: Pairs interview/intro each other to class Participant intro + answer: PSI re: most memorable/proud moment during senior year Reg re: most impt part of their job
Objectives Lecture PG 1
Communication Styles Defined Small GroupsF/C paper on wall by tables O/H Slides – 3 ?'sLecture – O/H slides PG 2 - Break large group into three or six small groups, depending on size of class. Each group charts per their belief– words/ pictures of characteristics: actions, verbals, behaviors, etc. of that particular style – 1 term/grouppassive, assertive, aggressive, passive aggressive (p.a. between aggressive and passive)Instructor show assertive example: stick hand out/smile/shake handsShow O/H with following 3 questions and ask groups to answer:1. What affect does that style have on you?......

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Approximate Pages: 6 (250 words per double-spaced page)

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